Automated topic modeling of tourist reviews: Does the Anna Karenina principle apply?

Automated content analysis of online travel reviews allows identification of topics of travelers' satisfaction, yet its domain is not well researched. We suggest that the Anna Karenina principle positing a greater variability of the factors leading to business failure as opposed to those leading to success can be applied to the domain of visitors’ reviews of historic and cultural attractions. The larger variability of issues in reviews of dissatisfied visitors is likely to result in limitations for automated topic modeling. We confirm our proposition using TripAdvisor reviews of the Terracotta Army museum in China, and validate the outcome with two additional sites. The study strongly suggests that application of unsupervised topic mining algorithms to negative reviews may be problematic and the results should be treated with caution. The main themes of dissatisfaction of visitors to all three sites are reported and practical implications for management of the attractions are discussed.     

The sway of influencer marketing: Evidence from a restaurant group

Influencer marketing has become a powerful channel for brand promotion and market expansion in the hospitality industry. However, those responsible for implementing influencer marketing campaigns are susceptible to the “myth of viewability” and rely on the Cost Per View (CPV) evaluation metric, rather than the more appropriate Cost Per Action (CPA). The current research explores the aforementioned myth from a hospitality management perspective by identifying the types of image (or photo) which attract more audience commentary or liking. A qualitative research approach is adopted involving two experiments with influencer pairs across the restaurant context in Taipei, Taiwan. We selected influencers Q and S as our manipulated group. In sharing images on their social media platform, it was found that they make greater use of personal than of food related images. The opposite was the case for the controlled group - influencers X and A – who shared more food than personal images. The researchers tracked viewer responses and then actions towards influencer postings to determine (a) which influencer approach draws more views and (b) the costs that are attributable to views and/or actions. They drew upon the findings to formulate an Owner-Influencer Matrix, a strategic planning tool and framework that helps owners and influencers to optimize influencer marketing. It is concluded that interactions between influencers and business owners should be beneficial to both parties. This empirical study may provide business owners and social media influencers with insights about communicating the respective brand values of their counterparts and designing sponsorship collaborations with a capacity to generate the desired consumer responses.     

颠覆性技术识别与预测方法研究进展

为了把握颠覆性技术识别与预测方法研究进展，首先对颠覆性的内涵、特征和运行机制进行论述；然后，通过对已有文献进行系统梳理，将识别与预测方法分为5类，分别展开详述；最后，对各类方法进行比较分析。研究发现，已有颠覆性技术识别与预测方法仍处于发展的初期阶段，所有识别研究方法均围绕颠覆性技术的外部影响或内在特征中的某一方面展开，并未将二者有机结合起来。未来，应综合把握颠覆性技术内外部特征，构建全面、系统的识别与预测框架。     

论如何遏制大学生不当消费

当前大学生存在过分追求物质享受、志趣媚俗、品位低下、花钱无度等不当消费现象,教育部门应注重经常性教育引导,增强学生自警自控力;强化多重管理机制,增强学生自我约束力;注重营造良好的校园环境,增强学生的凝聚力。     

信息企业特征分析

信息产业是21世纪世界竞争的焦点。信息企业作为信息产业的微观参与主体,是与工业企业、商业企业、农业企业等并列的一种企业类型。信息企业的主要活动空间是信息市场,主要产出是信息产品。信息产品不同于物质产品,它主要以其知识内容满足人们的需要。信息产品的特点决定了信息企业除了具有一般企业的共性外,还具有与一般的工业企业和商业企业不同的特征。本文主要从信息产品的角度出发对信息企业的诸多特征加以探讨。     

ICT Statistics at the New Millennium—Developing Official Statistics—Measuring the Diffusion of ICT and its Impact

The paper gives a short and very rough overview of the ongoing work in the field of statistics relating to the development of information and communication technology (ICT) and its impacts on the economies and on the society as a whole. It introduces three slightly different approaches with different emphasis on describing the emergence and diffusion of ICT and the respective economic and social change. These are termed the indicators approach, the new economy approach and the intellectual capital approach. The paper also discusses the basic requirements for the establishment of a new statistical system, as well as the present obstacles and problems of this work. Finally, some remarks are presented regarding further statistical co-operation in this field.     

Development in Information and Communications Technology (ICT) Statistics at the Australian Bureau of Statistics

This paper outlines the ICT statistical developments that the ABS has undertaken over recent years. These developments have been on both the supply side (ICT industry) and the demand side (use of IT by sector). The content of ABS ICT surveys has changed significantly over the last few years and are expected to develop further in line with industry changes and emerging policy needs.
Recent developments in household collections have been the inclusion of IT use questions in the 2001 Census of Population and Housing and in various ABS social surveys such as Children's Participation in Culture and Leisure Activities. Annual business IT use surveys are now conducted and include topics such as Internet commerce and IT security. Biennial ICT industry surveys are conducted to provide data on ICT production, imports and exports, ICT industry employment, performance and structure information. An Internet activity survey is run every six months and provides regional Internet access details and infrastructure details on Internet service providers.
A major development for 2002–03 will be the compilation of an ICT satellite account. ABS intends to produce an ICT Information Development Plan to guide its future statistical development work in the ICT field.     

用基变换方法求多项式的泰勒公式

通过分析多项式函数f(x)在不同点处的泰勒公式与线性空间基变换的联系,得到了多项式在同点处泰勒公式的一种求解方法。     

Neutrality in arrow and other impossibility theorems

Summary. Although not assumed explicitly, we show that neutrality plays an important role in Arrow and other impossibility theorems. Applying it to pivotal voters we produce direct proofs of classical impossibility theorems, including Arrow's, as well as extend some of these theorems. We further explore the role of neutrality showing that it is equivalent to Pareto or reverse Pareto, and to effective dictatorship for non-null social welfare functions satisfying the principle of independence of irrelevant alternatives. It is also equivalent to Wilson's Citizens' Sovereignty--which is related to the intuition that symmetry over alternatives makes social preference depend only on citizens' preferences. We show that some of these results are more fundamental than others in that they extend both to infinite societies and to considerably smaller domains of preferences. Finally, as an application of Arrow's theorem, we provide a simple proof of the Gibbard-Satterthwaite theorem.Received: 13 April 2000, Revised: 6 December 2002, JEL Classification Numbers: D71, C70.I thank Salvador Barberá, Luis Corchón, Cesar Martinelli, Eric Maskin, Tomas Sjöström, Ricard Torres, José Pedro Ubeda, and an anonymous referee for feedback. The proofs of Arrow's theorem and two Wilson's theorems come from a note I wrote in 1987 at Universitat Autónoma de Barcelona (Ubeda [16]). In 1996 Geanakoplos [7] wrote a proof of Arrow's theorem similar but not identical to mine. All work in this paper is independent of his.     

Sources, uses, and forms of data in the new product development process

This paper presents qualitative and exploratory research investigating the role that managing knowledge and information plays in new product development (NPD). A set of 20 in-depth interviews uncovered eight basic types of information used throughout the NPD process and three general approaches to managing information needed in the NPD process. Although some exemplary companies seem to do an outstanding job of collecting and disseminating information, the majority of firms struggle. NPD process automation solutions tackle part of the problem, ignoring nonquantitative data forms and the full picture of information use throughout the entire development process.